Feeding Northeast Florida (FNEFL) respects the privacy of our constituents and is dedicated to protecting your privacy. The below Privacy Policy explains how we gather and use personal information submitted to us. By being in communication with us, you are agreeing and accepting this policy.


Feeding Northeast Florida collects information that is volunteered during the registration process or in any responses to specific information requests, including via direct mail responses, volunteering, website and online submission forms, corporate giving and cause marketing campaigns and social media engagement. We do need this information in order to provide services that you request, and we respect your preferred channels of communication. Examples of the information collected includes: information knowingly provided by you through online forms, surveys, email addresses, personal financial and/or demographic information, charitable contributions, telephone numbers and addresses. We may also collect your IP address and information through the use of electronic cookies. However, we limit the use and collection of information about you to that extent which is necessary to administer our operations. This information is kept safe through the use of a secure database with limited access and secure donation portal.


Feeding Northeast Florida does not sell, rent or share donor information with third parties. Except as otherwise indicated, Feeding Northeast Florida uses the personally identifiable information (“Personal Information”): (a) to respond to any donor inquiries or questions about our services; (b) for internal marketing purposes and as part of Feeding Northeast Florida’s donor database; (c) to provide donors additional and updated information, materials and other advertisements regarding Feeding Northeast Florida services; (d) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (e) to protect the security or integrity of the Site; (f) to protect against a threat of safety or destruction of property; and/or (g) to protect against legal liability.


Feeding Northeast Florida has a no tolerance spam policy and is committed to 100% permission-based communication. Spam is unsolicited email also known as junk mail or UCE (Unsolicited Commercial Email). If you have received an email in error, or you do not wish to receive future correspondence, you may remove your information from our database by responding to any of our email communications with “remove” in the subject line or clicking the available “unsubscribe” link.


We reserve the right to change this policy at any time. Depending on the nature of the change, we may notify you of the existence and location of the new or revised policy through email or by posting the changes online.